McGowan Package Insurance Program for McDonald's Franchisees

McGowan Program Administrators (MPA), founded in 1954, is America’s leading writer of innovative insurance programs. McGowan has remained stable, reliable, and versatile in a volatile and ever-changing marketplace. McGowan prides itself on our outstanding Risk Management Library. We find that education is just as important as great insurance coverage. Our companies’ success was founded on providing the finest service in the industry. We still aspire to that level of service today. We hope that you can discover the benefits of working with McGowan and become one of our long-lasting relationships so that when you think insurance, you Think McGowan.

Have questions? Contact:

Chad Boraca, National Program Manager, McGowan Program Administrators
Direct Phone: (440) 333-6300 Ext. 3680  |  Direct Email:
Program Phone: 888-892-2373  |  Program Email:

Apply Online

Report a Claim

Speak to a Representative

Download the Brochure

Why Choose Us?


  • Experts in Insurance
  • Dedicated Service
  • Experts in Risk Management
  • We know your business
  • Competitive Pricing
  • Enhanced Coverages


Every member of the McGowan corporate family, from the receptionist to the C.E.O., is committed to providing “Uncommon Service” to each of our business partners. “Uncommon Service” is achieved by thorough training of all employees, continuing education, constructive seminars, creative team building, and, most importantly, a vibrant and unique corporate culture. Our hope is that Uncommon Service will build the foundation for multi-decade long partnerships.


  • Quotes are competitively priced.
  • We are committed to Quality Control. Our policies are issued quickly and accurately – the first time.
  • We couple cutting-edge program administration technology with old-fashioned manners. We say things such as, “please” and “thank you.”
  • You will speak with someone who is experienced in package insurance and will work with you to obtain the best options for your business.

How Do I Apply?

Although we are a newly approved Package Insurance Program for McDonald’s franchisees, we are not new to this space. We have been insuring the restaurant industry for more than 50 years. McGowan’s dedicated team for McDonald’s franchisees will utilize a consultative approach with each Operator! Our team knows what Franchisee owners/operators need. Here at McGowan, we realize it goes beyond insurance coverage and the importance of risk management. McGowan understands the risks and offers a comprehensive insurance policy to not only protect and prevent an incident but also help respond and recover if one occurs.

Our application process is simple and requires no additional steps than you are already accustomed to. Simply ensure McGowan Program Administrators is selected when you complete your 2020 Package Insurance Application through the McDonald’s portal, which will open December 2019.

Visit: and complete the online application. Be sure to select McGowan Program Administrators as the broker you’d like to receive a quote from. We’ll contact you if we need any additional information. Corporate McDonald’s requires that all applications be completed online through .

If you have any questions about the process or need any help, please contact us at the information below, we are ready for your call!

P: 888-892-2373
F: 440-333-3214

Operators please contact us via email or phone if you need to request a certificate of insurance, add/delete locations, or any billing questions.

Claim Reporting

Download: McDonald’s Claim Reporting Flyer

McDonald’s requires all Property and General Liability claims to reported to their centralized claim reporting center call “NAVEX”. Call their toll free number: 800-323-5650

EPLI claims for the NOIT Endorsed D&O/EPLI Program:

Phone: (877) 376-4100
Fax: (404) 231-3755

Cyber Liability claims for the NOIT Endorsed Cyber Liability/Privacy Protection Program:

Phone: (866) 567-8570
Fax: (646) 378-4039


Our guide, “What You Need to Know About Your Commercial Package Insurance Policy” answers questions you may have about your Package Insurance policy. Topics in our guide include:
  • Franchise Safety
  • Your Coverages
  • Stable Pricing
Hear What Your Colleagues Are Saying!

“As a first-year client service to my account, they have been absolutely first-rate. Highly recommend!”


“McGowan is earning our renewal with great service and being easy to work with. The Agency may be new to McDonald’s, but they are not new. With Chad Boraca leading the McDonald’s Program, they have a seasoned veteran to navigate all the intricacies of being a McDonald’s supplier. We would not hesitate to trust them to insure your most expensive asset, your McDonald’s restaurants.”


“In my 26 years as a McDonald’s Owner/Operator, I have had many insurance agencies and McGowan has been one of the best at fair pricing and customer service. Once I got into the program, I found so many useful benefits like proactive safety/security tips, loss/run, etc. on a continuous basis. No previous insurance companies have shared these reports and stats with me as frequently as McGowan has. For example, I used to get my loss/run information once a year, only right before insurance renewal. The accessibility to staff is incredibly easy with your company and everyone I have worked with is very kind and helpful. McGowan even reached out to me mid-year to see how I thought of their program and service. Unfortunately, most other insurance companies do not perform courtesy checks to see if the customer has any other unmet needs.

Some others have discouraged me from joining McGowan because it is a newer company and does not have extensive experience in McDonald’s. However, McGowan has proven that concern wrong. Therefore, as an Owner/Operator, I would highly recommend McGowan to anybody without hesitation. McGowan has been truly excellent to me and I look forward to many more years of partnership.”